HIT or Miss: Lessons Learned from Health Information Technology Implementations, Second Edition

Jonathan Leviss, MD

*Please note e-books are not returnable

The second edition of HIT or Miss: Lessons Learned from Health Information Technology Implementations, combines the 17 case studies, from the first edition which highlighted specific failures in health information technology projects, with 17 new cases—including examples of hospitals and practices pursuing Meaningful Use objectives. The causes of failure in the cases originate from leadership missteps, technical problems, planning mistakes, failure to engage clinicians effectively, and other errors that can be avoided.

Cases are organized by type of focus (hospital care, ambulatory care, and community). Each case provides
analysis by an author who was involved in the project plus the insight of an HIT expert.


HIT or Miss presents a model to discuss HIT failures in a safe and protected manner, providing an opportunity to focus on the lessons offered by a failed initiative as opposed to worrying about potential retribution for
exposing a project as having failed. Access expert insight into key obstacles that must be overcome to leverage
IT and modernize and transform healthcare.


Key Features

  • Cases categorized by type of project (such as, CPOE, barcode medication administration) and
    causes of failure (such as, technical, system design, governance)
  • Each case includes both author’s analysis, editor’s commentary, as well as lessons learned
  • Appendices include an easily searchable listing of cases by project type and lessons learned,
    as well as an extensive bibliography of resources and suggested readings


About the Editor

Jonathan Leviss, MD, is the chief medical officer of the Rhode Island Quality Institute; he provides physician leadership across initiatives to improve the quality, safety, and value of healthcare in Rhode Island, including the statewide Beacon Community Program and Health Information Exchange (HIE). He is also a clinical assistant professor of Health Services, Policy, and Practice at the Warren Alpert Medical School of Brown University.

Associate Editors: Pam Charney, PhD, RD; Christopher Corbit, MD; Justin Graham, MD, MS; Brian Gugerty, DNS, MS, RN; Bonnie Kaplan, PhD; Gail Keenan, PhD, RN; Larry Ozeran, MD; Eric Poon, MD, MPH;
Eric Rose, MD; Scot Silverstein, MD; Edward Wu, MD

*Please note e-books are not returnable

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There are two ways to access e-books: Download and View Online. Books downloaded to your computer do not expire and you can view online up to one year upon activation. E-books are not available to print.


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